Welcome to HydroBuzz. These Terms & Conditions (“Terms”) govern your access to and use of our website, online store, products, and services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our site or services.

General Use

All content provided on this website including product descriptions, images and branding, is the property of HydroBuzz and may not be reproduced or used without our written consent.

Product Orders

  • All orders placed through our website are subject to product availability and acceptance.
  • We reserve the right to refuse or cancel any order for any reason, including but not limited to stock limitations, pricing errors or suspected fraud.
  • Prices listed are in Ringgit Malaysia and are subject to change without notice.

Shipping & Delivery

  • We will make effort to deliver your order within the estimated delivery time. However, delays may occur due to factors beyond our control.
  • Shipping fees, if applicable, will be calculated and displayed at checkout.
  • You are responsible for providing accurate delivery information. HydroBuzz is not liable for failed deliveries due to incorrect or incomplete addresses

Returns & Refunds

  • We accept returns of unopened, unused products within 7-14 days of delivery
  • To initiate a return or refund, please contact our customer service team at hydrobuzzofficial@gmail.com
  • Refunds are issued to the original payment method and may take up to 7 working days to process.

User Conduct

  • You agree not to misuse our website by introducing viruses, attempting unauthorized access or engaging in activities that disrupt our services
  • Any user-generated content submitted to HydroBuzz (such as reviews or feedback) may be used for marketing purposes, provided it does not violate privacy or contain offensive material.

Intellectual Property

All logos, trademarks, designs, images, and content on this website are owned by or licensed to HydroBuzz. Unauthorized use is strictly prohibited.

Limitation of Liability

  • HydroBuzz shall not be held liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
  • All products are intended for hydration and wellness purposes. We make no medical claims. If you have a medical condition, consult a healthcare professional before use.

Privacy

Your use of this website is also governed by our Privacy Policy. Please read it to understand how we collect and handle your data

Changes to Terms

HydroBuzz may update these Terms from time to time. Any changes will be posted on this page, and continued use of our Services constitutes acceptance of the updated Terms.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

Email: hydrobuzzofficial@gmail.com